FAQs

 

1. What payment methods do you accept?

1. • We accept all major credit cards, PayPal, and various other digital payment options.

2. How long does shipping take?

1. • Orders are typically processed within 1-4 working days.
   • Shipping times vary depending on your location. Typically, it takes 10-15 business days. 

3. Do you offer international shipping?

1. • Yes, we ship globally. Please note that shipping costs and delivery times vary based on the destination.

4. Can I track my order?

1. • Yes, once your order is shipped, we will provide you with a tracking number so you can track it every step of the way.

5. What is your return policy?

1. • We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it within 30 days for a full refund.
   • Please note that we do not accept returns on final sale items, swimwear or underwear.

6. How can I contact customer service?

1. • Our customer service team is available via email. Contact details can be found on our website.

7. Are your payment methods secure?

1. • Yes, all payments are 100% encrypted and secure. We use industry-standard security measures to protect your information.

8. Do you offer any warranties or guarantees?

1. • Yes, we offer a product warranty that covers defects in materials and workmanship. Please check the specific product page for detailed warranty information.

9. How do I know which size to order?

1. • You can refer to our detailed size charts available on each product page. If you're between sizes or need further assistance, our customer service is here to help.

10. Can I change or cancel my order after it's been placed?

• • Orders can be modified or canceled within 24 hours of placement. Please contact customer service as soon as possible to make any changes.